Xenai Digital’s Data Cloud Implementation Advice

For many enterprise businesses, Salesforce Data Cloud is more than just a data management solution – it’s a strategic gateway to more intelligent, personalised, and automated customer engagement. Particularly when paired with tools like Marketing Cloud and Agent Force, Data Cloud becomes a foundational pillar in creating real-time, data-driven experiences.

But where should you start?

At Xenai Digital, we’ve seen companies overcomplicate their first steps with Data Cloud. The truth is: a Minimum Viable Product (MVP) implementation doesn’t need to be heavyweight. It just needs to be purposeful.

Start Simple. Start Smart.

We recently supported a client in a proof of concept (POC) that perfectly demonstrates how low-lift a high-impact MVP can be. Here’s what we did:

  • Brought in core data from Marketing Cloud — focusing on metrics and purchase history.
  • Ingested this data using daily stream bundles.
  • Leveraged Data Cloud’s drag-and-drop interface to segment and create Google Ad audiences.

 

The result? Rapid audience creation enriched with meaningful, real-time data — without any complex custom development.

This kind of MVP doesn’t just prove value fast — it sets the foundation for scaling. With the right data sources connected, businesses can immediately act on insights and progressively build towards more advanced use cases like Agent Force integration, real-time personalisation, and automated next-best actions.

What to Prepare Before You Dive In

To maximise your Data Cloud implementation from day one, here’s what we recommend preparing:

  • Identify your high-value use case – Target quick wins like audience segmentation, ad targeting, or churn prevention.
  • Map your data sources – Know where your customer, engagement, and transactional data lives. Focus on ingesting the most impactful streams first.
  • Define your MVP criteria – Align your goals with measurable outcomes (e.g. ad performance lift, segment accuracy).
  • Empower your team – Ensure stakeholders understand the drag-and-drop tools, and how they can be used for fast audience creation and activation.
  • Plan for growth – Treat the MVP as a launchpad, not a finish line. Futureproof your architecture for scale.

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