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SALESFORCE PARTNER OF THE YEAR

Xenai Digital is named 2025 Salesforce ANZ Partner of the Year for Customer Success & Innovation, reflecting our commitment to measurable ROI, scalable AI and customer experience leadership.

Explore the strategies and success stories shaping the future of customer experience.

SALESFORCE EXPERTS FOR REAL-WORLD RESULTS

We build smarter customer journeys through agile transformation,
scalable managed operations, and technology services.

WHY XENAI?

As a trusted Salesforce Consulting Partner, Xenai Digital helps clients modernise by delivering Salesforce multi-cloud projects and managed services across Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud.

YEARS EXPERIENCE

14+

FOCUS

ROI

EXPERTISE

SECTOR

APPROACH

PEOPLE FIRST

EXPERTS

250+

A SMARTER APPROACH TO SALESFORCE

We specialise in delivering tailored Salesforce solutions designed to streamline your operations, enhance efficiency, and drive measurable results. As your trusted partner, we align cutting-edge technology with your business objectives, ensuring every solution we implement focuses on maximising your return on investment and achieving long-term growth.

DATA CLOUD

Harness the power of data with seamless integration, advanced analytics, and actionable insights to inform smarter business decisions.

MARKETING CLOUD

Engage your audience with personalised campaigns and automation that drive meaningful customer connections.

AGENTFORCE

Empowering agents with streamlined tools and insights to drive productivity and deliver exceptional customer experiences.

SALES CLOUD

Optimise your sales processes with tools that help you manage leads, close deals faster, and grow your revenue.

SERVICE CLOUD

Deliver outstanding support with tools that enable your team to resolve issues quickly and build customer loyalty.

WHAT OUR CLIENTS SAY?

We’ve helped businesses achieve their goals through tailored, results-driven solutions.
Here is what they’re saying about us.

"XD team has been great in supporting our transition to the Salesforce Marketing Cloud. Although the project has only recently gone live, we’re already seeing the benefits of a more streamlined and flexible platform that provides a solid foundation for personalising supporter journeys, improving segmentation, and aligning our data for future growth."

"(With) Xenai as a partner I think the implementation was strong... The speed in which we got it to market and then obviously the value that it's adding so far is great."

"I think when you have a team and an agency that works alongside you that understands how to use a system like this to its full potential…is cost effective.."

"AFDigital (now Xenai Digital) has been a huge, huge supporter and help in us building out our Marketing Cloud."

"Transparency and trust is pretty big especially between how Xenai Digital and Craveable Brands work... finding that right partner to make sure that we're always on the same page and we're all accountable."

"Xenai Digital were not just pitching a generic idea to us... they led the three phases of the program in terms of talking about this minimum viable product that was developed with us, and with us in mind."

"Having a partner like AFDigital (now Xenai Digital) to really support us and lean on for that technical expertise was really helpful."

"You do need internal resources as well as excellent partners like AFDigital (former name of Xenai Digital) to actually get over that complexity, get the project up and running, and then execute it successfully."

CASE STUDIES

Case Studies

El Jannah

As El Jannah expanded, it faced several operational and customer experience challenges. Managing customer support across a growing number of locations became increasingly complex, leading to inconsistent service levels and slower response times.

Case Studies

Fiji Airways

As Fiji Airways scaled its operations and sought to enhance its standing as a premier global airline, the company encountered several challenges.

MORE INSIGHTS

Discover how Xenai Digital and our customers are shaping the future of customer experience thru articles, features, and success stories published by leading industry and media partners.