Data Cloud made easy with Xenai

Unlock the Full Potential of Your Customer Data

What's Data Cloud?

Salesforce Data Cloud is a powerful platform that consolidates all your customer data into a single, unified profile. By integrating data from various sources, it enables businesses to gain a comprehensive, real-time view of their customers.

This unified profile empowers marketing, sales, and service teams to make more informed decisions, deliver personalised experiences, and drive better results with accurate, up-to-date insights. With Salesforce Data Cloud, organisations can harness the full potential of their customer data for improved efficiency and growth.

What We Offer

The Data Cloud IGNITE for Advertising offer is designed to help you connect your Salesforce CRM to Data Cloud and activate segments through advertising channels for maximum impact. We provide a seamless setup, including the integration of one data source (CRM or Marketing Cloud), the creation of up to five segments, and expert guidance on advertising activation.

Additionally, we’ll assist in launching your first ad campaign to ensure your segments reach the right audience effectively. This package is designed to get you up and running quickly, optimising your advertising efforts from the start.

Supercharge Your Marketing

The Data Cloud IGNITE for Marketing offer is designed to help you seamlessly connect your Salesforce CRM and Marketing Cloud to Data Cloud, activating segments through a Marketing Cloud Journey for effective engagement. We provide a smooth setup, including the integration of two data sources (CRM and Marketing Cloud), the creation of up to five segments, and expert guidance on Marketing Cloud activation.

Additionally, we’ll assist in activating your first journey to ensure your segments are effectively engaged. This package is tailored to get you started quickly, optimising your marketing efforts through Data Cloud.

Fractional Resource

When you just need to get the job done without costing you an arm and a leg! This offer provides part-time consulting support, with one or more consultants allocated to your team on pre-scheduled days each week.

Our experienced professionals work through backlogs or under your direction to accelerate your projects. With a minimum duration of 6 weeks, this flexible solution ensures you have the expertise you need to keep your initiatives moving forward efficiently.

Salesforce Health Check

Our process begins with a thorough review of the health of your Salesforce Cloud, where we assess its performance and identify areas for improvement. We conduct a Discovery Survey and hold Discovery Meetings to gather valuable insights.

Following this, we present a Playback Presentation that highlights our findings, along with clear recommendations for optimisation. Additionally, we provide a prioritisation of the recommendations based on effort and impact, helping you focus on the most critical areas for improvement.

Want to work together? contact us

leverage your momentum

You have got your results humming and now you want to double down! This offer provides one or more full-time consultants to work with your team on pre-scheduled days each week, addressing backlogs or supporting client-directed tasks.

This solution offers continuous support and training, helping you gain project momentum and velocity. It fosters repeatable operational processes, aids in developing a Centre of Excellence, and helps balance operational and project demands.

By reducing project fatigue on staff and increasing cost efficiency, Dedicated Squad ensures long-term success and smoother project execution.

Ready to get started?

How We Do It: The Xenai Way

The Immediate Value

We combine innovative technology, proactive problem-solving, and tailored strategies to deliver immediate value, build trust, and ensure long-term success. Through a structured framework and data-driven insights, we help businesses enhance customer experiences, streamline processes, and achieve measurable results with confidence.

Step 1: Kick-Off & Discovery

Align on project goals, gathering key requirements, and gaining a deep understanding of your business needs to ensure a successful implementation.

Step 2: Blueprint Documentation

A detailed strategy, architecture, and roadmap for your solution, providing a clear plan for the project ahead.

Step 3: Implementation

Strategies outlined in the blueprint are executed, deploying the solution, and ensuring seamless integration with your existing systems.

Frequently Asked Questions

What is Salesforce Data Cloud?

Salesforce Data Cloud is a platform that unifies customer data from various sources into a single profile, providing real-time, actionable insights. This allows businesses to improve their marketing, sales, and service efforts by leveraging accurate, up-to-date customer information.

Salesforce Data Cloud consolidates data from multiple sources, such as CRM systems, Marketing Cloud, and other platforms, into one unified customer profile. This enables organisations to create personalised experiences and make informed decisions using real-time data.

The primary benefits include improved customer insights, personalised marketing and service, more effective sales strategies, and reliable reporting. By having all customer data in one place, businesses can create more targeted and relevant experiences across channels.

 

Salesforce Data Cloud can integrate a wide range of data types, including customer interaction data, transaction history, demographic information, and behavioral data from various channels such as web, email, social media, and CRM systems.

Salesforce Data Cloud offers real-time data syncing and updates, ensuring that your customer profiles remain accurate and up-to-date. This helps businesses make informed decisions based on the latest available data.

To get started, contact us for a consultation. The setup process typically involves connecting your existing data sources, defining use cases, and configuring segments to meet your specific business needs.

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